Frequently Asked Questions

We provide professional academic writing services. We customise essays, research papers, dissertations, speeches, presentations, projects of various types, as well as business correspondence. The full set of our services can be found here: https://coolessay.net/order-now. Being qualified specialists in every field of study, we write papers of the best quality and for the most affordable prices. Moreover, we constantly consult our customers and the followers of our blog about different spheres of activity!

We are a team of trustworthy, hardworking writers, editors and customer support representatives, aiming to create a unique product that will satisfy our customers. Try us out and see why thousands of people all over the world have chosen us!

Our database has more than 1000 writers nowadays. All of them are thoroughly checked and tested before hiring. Some of them work at the office, but most of them work remotely, which provides them with even better access to materials required for papers our customers order. You can check our top writers here: https://coolessay.net/top_writers.

We are proud to inform you that our professional writers were selected by strict acceptance criteria. That means, all of them must hold at least a Master’s degree in a particular field of study and be skillful at writing. After several tests and interviews, they have a unique chance to become a part of our team and work for your satisfaction.

Yes, we do! Our main goal is to let each customer cooperate with a writer who is an expert in the sphere a customer indicates in the order’s details. This ensures that the writer fully understands what they must write about and how to do it right.

No matter what subject area your assignment relates to: mathematics, economics, nursing, engineering, chemistry, religious studies, ecology, biology or anything else. We will always assign an expert in this field who is ready to help you!

If you are not sure whether there is the right writer available at the moment, feel free to place a free inquiry and check it: https://coolessay.net/free_inquiry! Our team will quickly scan the database of available writers and contact you to inform that we can assign a suitable specialist!

It is highly recommended! We encourage you to chat with your writer and provide him or her with all information you want to include into or exclude from a paper. Please note that your communication with the personal writer is never charged additionally. However, the writer cannot be available 24/7. In case you would like to ask any question during the writer’s non-business hours, you are always welcome to contact our Support Team.

You can provide the writer with the required materials by uploading the files to the order form while placing an order. Even if you already placed an order but did not attach the necessary files, you can enter your personal account and upload these files to the separate order page.

In case you have any difficulties, please do not hesitate to contact Support Team.

Every order is carefully checked for the correspondence with the instructions set by the customer. Your writer can complete an ordered paper in any format you request.

According to the main academic standards, we complete papers in the following formats:

• MLA
• APA
• Harvard
• Chicago/Turabian
• Oscola

Our paper standard is: 275 words per page, double spaced, 1-inch margins on all sides, Times New Roman 12 or Arial 12.

Please note that we do not deliver orders in pdf format.

The lowest price for a high school paper is only $10 per page! Do not miss the chance and order an excellent academic paper on our website on https://coolessay.net/order-now! The prices are determined by academic complexity and deadlines. Check our Pricing Policy to get more information about our prices for the main and additional services: https://coolessay.net/pricing.

You are always welcome to contact Support Team about discounts. Chat to our support agent right now and get your first discount today!

But what if you would still like to pay less? Here are a few tips on making the price for a high-quality paper lower!

• Set a longer deadline.
• Reduce the number of pages to be written. You may order a few pages from our writer and add the rest by yourself. So, you can save some money and get a clue about how it should be written.
• Choose our editing services. We are proficient not only in writing from scratch. We also rewrite, edit and proofread. Send your draft paper to us and let our editors upgrade it at a much lower price!

There are cases when customers are not fully satisfied with the completed work. In order to make our service more convenient and reliable, we implement the Money Back Policy. Please keep in mind that we are one of really few companies on the modern market that offer such compensation service.

To get a refund, you may open a dispute over a particular order. Please note that each case is reviewed by our dispute department individually. The review takes from 10 to 14 business days.

You are welcome to contact our Support Team for more detailed information or check our Money Back Guarantee: https://coolessay.net/money_back

According to our policies, all the papers we write are original and belong to our company. Nevertheless, we will not be able to monitor your actions regarding the use of the paper. Its proper use becomes your personal responsibility after we deliver it to you.

Although we keep the database of completed orders, we do not resend or resell them. You can be sure the paper delivered to you is one of its kind and no other customer of our company has it.

Yes, we do! We are happy to inform you that our company never provides customers with pre-written papers, copied from the earlier orders or the Internet. Our quality manager thoroughly checks your order for originality and flawlessness.

We admit that the only plagiarism detection system that can give 100% reliable results is Turnitin.com, and if you wish so, you can order a Turnitin report with us for the extra assurance. However, we have developed our own plagiarism detection system to check our papers and eliminate any possibility of plagiarising in the papers we produce.

Please note that you are responsible for providing our writers with 100% original text for rewriting, editing or proofreading. You are welcome to check our plagiarism free guarantee here: https://coolessay.net/free-plagiarism-checker.

Customer confidentiality is mandatory in our company. We do not disclose nor sell any information you provide. Nobody has an access to your personal data except for authorised security specialists of our company. We request you to indicate your name, phone number, e-mail address and country so we can make the communication process faster and more comfortable.

For more information, please check our Privacy Policy: https://coolessay.net/privacy_policy.

Besides writing from scratch, which is the most popular service at our company, we offer you a range of other useful and cheap options.

• Rewriting. We take a 100% original paper and apply up to 70% of changes in the text, correcting possible structural and logical errors, as well as spelling, word choice, grammatical and punctual issues.

• Editing. We thoroughly check your paper for any mistakes or incorrectness, changing up to 30% of the original text.

• Proofreading. We check your paper for minor flaws, as well as pay attention to stylistic inaccuracies.

• Business Writing. Why is it a separate section? This kind of service deserves special attention: we compose CVs, resumes, motivational letters and other formal papers for you to get closer to your dream job or study!

• Free revisions! After you receive the first version of your paper, you may preview it and ask for a free revision if needed. Free revisions are available within the first 10 days after the first delivery. More details here: https://coolessay.net/revision_policy

Please keep in mind that in case the 10 days expire, you will be asked to make an additional payment for the paper revision.

Based on our rich experience, we definitely comprehend the academic market and our customers’ requests. There were times when we were trying to build our service and adjust it to your needs. We did it! Now we are at the top of the business and have thousands of clients who trust us and come back to us for help.

With your help, we still constantly improve our services and develop our policies for your convenience, doing our best to eliminate any possible mistakes in the whole process. Our customers’ satisfaction is our main priority.

Our chat operates 24/7 for your convenience. Ask us anything you want to know and be sure that we will write a paper of any type at its best!